This Privacy Policy explains how bro44 collects, processes, stores, and protects the personal information of every member who uses the bro44 platform at bro44.bio. We are committed to handling your data with the highest standards of security and transparency — because your trust is as important to us as your enjoyment of the platform.
Six core commitments that define how bro44 handles the personal data of every Pakistani member on our platform.
Every connection to bro44.bio is secured with 256-bit SSL encryption. Your personal data, PKR transaction details, and login credentials are transmitted over encrypted channels at all times, making interception by third parties virtually impossible.
bro44 does not sell, rent, or commercially trade your personal information to any third party. Your data is used exclusively to operate your account, process your PKR transactions, and improve your experience on the bro44 platform.
bro44 collects only the data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or in excess of what is required for account operation, KYC compliance, and platform improvement.
Access to member personal data within bro44 is granted on a strict need-to-know basis. Only authorised personnel whose role specifically requires access to personal data — such as KYC verification agents and compliance officers — can view member records.
Every bro44 member has the right to request a copy of the personal data we hold about them, request corrections to inaccurate data, and in certain circumstances request deletion of their data. Submit requests to [email protected] at any time.
bro44 marketing communications — including bonus offers, PSL promotions, and seasonal campaigns — are opt-in by default. You may withdraw your consent to receive marketing emails or SMS notifications at any time through your account settings or by contacting support.
bro44 ("we", "us", "our") operates the online casino and sports betting platform accessible at bro44.bio. This Privacy Policy applies to all personal data collected from individuals ("you", "member", "user") who register for, access, or otherwise interact with any part of the bro44 platform, including its website, account management tools, payment services, gaming products, and customer support channels.
We recognise that Pakistani members entrust bro44 with sensitive personal and financial information when they register and play on our platform. We take that trust seriously. This Privacy Policy is written in plain, accessible English so that every member — whether based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan — can clearly understand how their data is handled.
By registering for a bro44 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, please discontinue your use of the bro44 platform and contact support to close your account.
bro44 acts as the data controller in respect of all personal data collected through the bro44.bio platform. As data controller, bro44 determines the purposes and means by which personal data is processed in connection with the operation of its online casino and sports betting services.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a data concern, you may contact bro44's data team directly using the contact details provided in Section 15 of this Policy.
Where bro44 engages third-party service providers to process personal data on its behalf — such as KYC verification partners, payment processors, or cloud infrastructure providers — those parties act as data processors and are bound by data processing agreements that impose obligations consistent with the standards set out in this Policy.
bro44 collects personal data in the following categories, depending on how you interact with our platform:
3.1 Registration Data. When you create a bro44 account, we collect your full legal name, date of birth, residential address, email address, phone number, and chosen username. This data is required to create and manage your account and to verify your eligibility to use the platform.
3.2 Identity Verification (KYC) Data. To comply with our gaming licence obligations and to prevent fraud and money laundering, bro44 requires members to submit identity verification documents prior to their first withdrawal. Acceptable documents include a valid CNIC (Computerised National Identity Card), passport, or driver's licence. We may also request proof of address and proof of payment method ownership.
3.3 Financial Data. bro44 collects data relating to your deposits, withdrawals, and transaction history in PKR. Payment method details — such as JazzCash mobile numbers, EasyPaisa account references, HBL or UBL bank account details, and USDT TRC20 wallet addresses — are collected to process transactions. Full payment credentials such as bank PINs or card CVV numbers are never stored by bro44.
3.4 Gaming & Betting Activity Data. We record your gaming history, bet placements, game preferences, cricket and PSL betting activity, slot session data, and account balance movements. This data is used for account management, responsible gaming monitoring, dispute resolution, and platform improvement.
3.5 Technical & Device Data. When you access bro44.bio, we automatically collect your IP address, device type, operating system, browser type and version, screen resolution, time zone, and session duration. This data is used for security monitoring, fraud detection, and platform optimisation.
3.6 Communications Data. We retain records of communications between you and bro44's customer support team, including live chat transcripts, emails, and support ticket submissions. These records are retained for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, email, phone, address | Account creation & eligibility |
| KYC Documents | CNIC, passport, proof of address | Identity & age verification |
| Financial Data | JazzCash / EasyPaisa refs, bank details, USDT wallet | Payment processing & AML compliance |
| Gaming Activity | Bets placed, games played, win/loss history | Account management & responsible gaming |
| Technical Data | IP address, device, browser, session data | Security & fraud prevention |
| Communications | Support chat transcripts, emails | Quality assurance & dispute resolution |
bro44 uses the personal data described in Section 3 for the following specific purposes:
bro44 processes your personal data on the following legal bases, depending on the nature of the processing activity:
6.1 No Sale of Data. bro44 does not sell, rent, exchange, or commercially transfer your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment, with no exceptions.
6.2 Service Providers. bro44 engages carefully selected third-party service providers to assist in the operation of the platform. These include KYC verification technology providers, payment processors (including integrations with JazzCash, EasyPaisa, and Pakistani banking networks), cloud hosting and infrastructure providers, customer support software vendors, and analytics service providers. All such providers are bound by data processing agreements and are authorised to process personal data only for the specific purposes described in those agreements.
6.3 Game Software Providers. Certain casino games available on bro44 are supplied by third-party software studios. These providers may receive limited technical data — such as session identifiers and bet amounts — necessary to deliver their games. They do not receive personally identifiable registration data unless separately required for game integrity or dispute resolution purposes.
6.4 Legal Disclosure. bro44 may disclose personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where required by law, court order, or the conditions of our gaming licence. In such circumstances, bro44 will disclose only the minimum data necessary to satisfy the legal requirement and will notify the affected member where permitted by law to do so.
6.5 Business Transfers. In the event that bro44 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held about members may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such transfer and given the opportunity to close their account if they do not wish their data to be transferred.
bro44.bio uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how members interact with the site. The following categories of cookies are used:
bro44 retains personal data only for as long as is necessary for the purposes described in this Privacy Policy or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Gaming licence obligation |
| KYC documents | Duration of account + 5 years post-closure | AML regulatory requirement |
| Financial transaction records | 7 years from date of transaction | Financial compliance obligation |
| Gaming activity history | Duration of account + 2 years post-closure | Dispute resolution & responsible gaming |
| Customer support communications | 3 years from last interaction | Quality assurance & legal claims |
| Marketing consent records | Until consent withdrawn + 2 years | Consent audit trail |
Following the expiry of the applicable retention period, bro44 will securely delete or anonymise personal data so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
bro44 implements a comprehensive set of technical and organisational security measures designed to protect member personal data against unauthorised access, disclosure, alteration, or destruction. Our security programme includes the following key controls:
As a bro44 member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bro44 at [email protected] with the subject line "Data Rights Request". bro44 will respond to all data rights requests within thirty (30) calendar days.
bro44 is strictly an adults-only platform. The minimum age to register and use any bro44 service is 21 years. bro44 does not knowingly collect personal data from individuals under the age of 21.
bro44 employs age verification procedures at registration and at the point of first withdrawal to identify and remove underage users from the platform. Any account found to belong to a person under 21 will be closed immediately, all funds will be returned to the extent possible, and the matter will be escalated to our compliance team.
If a parent or guardian believes that their child under the age of 21 has registered for a bro44 account, they should contact us immediately at [email protected]. bro44 will prioritise such reports and take action to close the account and delete the minor's personal data without undue delay, subject to any legal retention obligations.
The bro44 platform may from time to time contain references or navigation links to internal pages within the bro44.bio domain. This Privacy Policy applies solely to data collected and processed by bro44 through the bro44.bio platform.
bro44 is not responsible for the privacy practices or data handling of third-party game software providers, payment processors, or any external service whose privacy practices are governed by their own independent policies. Members are encouraged to review the privacy policies of any third-party service they interact with in connection with their bro44 gaming activity.
If you believe a third-party provider has mishandled data shared with them in connection with your bro44 account, please contact bro44 support at [email protected] and we will investigate the matter and liaise with the relevant provider on your behalf where possible.
13.1 Consent-Based Marketing. bro44 sends promotional communications — including PKR bonus offers, PSL cricket betting specials, seasonal festival campaigns, and new game launch announcements — only to members who have explicitly opted in to receive them during registration or through their account preferences.
13.2 Opt-Out. You may withdraw your consent to receive marketing communications from bro44 at any time by updating your notification preferences in your account settings, clicking the unsubscribe link in any marketing email, or contacting [email protected] with an opt-out request. Opt-out requests are processed within five (5) business days. Please note that withdrawing marketing consent does not affect the receipt of transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent as part of the contractual service.
13.3 No Third-Party Marketing. bro44 does not share your contact details with third parties for their own marketing purposes. Any marketing communication you receive purportedly from bro44 that does not originate from an @bro44.bio email address should be treated as suspicious and reported to [email protected] immediately.
bro44 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. The effective date at the top of this document will always reflect when the most recent revision was made.
Where changes to this Privacy Policy are material — meaning they significantly affect how we collect or use your personal data — bro44 will notify registered members via the email address associated with their account at least fourteen (14) days prior to the changes taking effect. Your continued use of the bro44 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms.
Members who do not agree with a revised Privacy Policy may close their account by contacting [email protected] prior to the effective date of the revision. Upon account closure, bro44 will process any remaining PKR balance for withdrawal in accordance with our standard withdrawal procedures, subject to applicable KYC and AML requirements.
If you have any questions, concerns, or requests relating to this Privacy Policy or bro44's data handling practices, please contact us using the details below. Our data team will respond to all privacy-related enquiries within fourteen (14) calendar days.
Privacy & Data Enquiries:
Email: [email protected]
Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"
Response Time: Within 14 calendar days
Business & Legal Correspondence:
Email: [email protected]
Your personal data is protected every step of the way. Now that you know exactly how bro44 handles your privacy, explore everything Pakistan's most trusted online casino has to offer. Strictly 21+ only.
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